Too often we find ourselves tangled up in difficult situations, like miscommunications and misunderstandings. The urge to people please, minimize our feelings, and let others overstep our boundaries puts us in tough spots, and it can feel impossible to find a way out. Yet the answer is simple: Just a short, to-the-point sentence used at the right moment can be the most powerful tool at our disposal.

In her international bestseller, Karin Kuschik draws on her two decades of experience as a leadership and life coach to demonstrate how a well-chosen sentence can provide much-needed clarity, offering up an effective solution even in the heat of the moment. Whether it's a professional or personal conflict, these phrases are small but mighty:

This isn't against you, it's for me.I'd rather not promise you that.I understand you completely, and I would like something else.I'd rather be with myself for the moment.You're right.

Combining entertaining storytelling with practical tips and examples, I Decide Who Pushes My Buttons shows how purposeful words can have a freeing effect, making us strong, calm, and confident in the face of any challenge.