Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know! Whether you're a new or experienced manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask! THE MANAGER'S ANSWER BOOK can help. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing. You will learn about: · Getting started: moving from peer to manager, setting goals, managing projects, resources and much more. · Developing your management skills: communicating, delegating, motivating and facilitating. · Building and managing your team: hiring, firing and everything in between. · Creating your personal brand: building credibility for yourself, your team and your department. · Managing up, down, and around: working with people and functions in your organisation. · Potential land mines: conflict, change and risk. · Legal pitfalls: navigating the miasma of laws and regulations. THE MANAGER'S ANSWER BOOK will help any manager stay informed and avoid unknowingly tripping over a new situation.