WAIT, I'M THE BOSS?!? is chock-full of useful information, tips and checklists that can be used by anyone who aspires to become a skilled manager. While it's written with the new manager in mind, it can, also, serve as a useful refresher for any manager, no matter how experienced he or she may be. With this book in their hands, new managers will always know where they are going - no matter where they are. This much-needed, helpful guide explores the fundamental skills that every new manager needs to understand, practise and master. These fundamental skills include: · Building teams and teamwork · Creating a fun and effective organisational culture · Rewarding and motivating employees · Leading organisational change · Learning how to hire great employees · Coaching and mentoring · Delegation · Communicating effectively · Dealing with redundancies and sackings Whether you're in your first management position, are an experienced leader or are hoping for a promotion, WAIT, I'M THE BOSS?!? will be the mentor you need.