Everyone has felt bullied at some point in their lives, whether by a family member, childhood acquaintance, colleague, boss or client. You know you have been bullied when you feel pressured, demeaned and angered. You walked away from a negotiation feeling like you lost ground. You gave into demands and agreed to something that was not in your best interests. And you resented the way you felt. NEGOTIATING WITH A BULLY will teach you how to skillfully deal with bullies in different forms and environments. You'll explore the mindset of a bully and understand the motivations and behaviour so that you can gain an advantage over him or her. NEGOTIATING WITH A BULLY will give you the answers you need to become a more effective negotiator when you are confronted by a bully. You will learn how to quickly and easily: · Recognise the tactics of a bully - before you yield ground in a negotiation. · Employ an arsenal of negotiation strategies, including some you may have never considered using before. · Plan a negotiation with a bully so that you feel prepared to tackle the situation. · Interpret the body language of the bully - and his or her target - to better assess his or her intentions.