THE MANAGER'S PHRASE BOOK is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today's most competent managers. You will have control of any situation at a moment's notice, regardless of your position in the corporate world. You will have all the weapons you need to succeed where vibrant, meaningful, appropriate and, perhaps above all, precise languag
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, THE CONFLICT RESOLUTION PHRASE BOOK is the ideal resource to help anyone prepare for and prevail in these situations.Some situations are unpredictable and you can't plan for every conversation - but having the right words on hand empowers you to stand up to con
In our increasingly interconnected world, communication is key. Whether you're speaking in public, writing an email, or going through an important negotiation, how you present yourself through language is all-important in today's global business world. In HOW TO COMMUNICATE EFFECTIVELY WITH ANYONE, ANYWHERE, two New York University professors reveal a new approach to global communication across ke
HEART AND SELL offers salespeople, entrepreneurs and corporate leaders a system of emotional selling that will revolutionise the sales process. Shari Levitin, who pioneered the Third Level Selling™ movement, takes this concept to a whole new level and shows you methods to create an emotional customer experience that creates true urgency, a process to decrease objections and techniques to manage yo
TURN YOUR FANDOM INTO CASH teaches fans how to power up their own geeky businesses, harness the power of their fandom, and shield themselves against the wrath of intellectual property holders. This book will also offer real-world examples for aspiring Tony Starks and Bruce Waynes. In many cases, these passion-pursuits have led to full-time careers; in one case, it created a $100 million business.T
THE BRUCE LEE CODE focuses on the business strategies prevalent in Lee's life and teachings that helped unlock his full potential. Bruce Lee's attention to brand is a major reason why he continues to influence pop culture today, and he was a pioneer, being one of the first Hollywood stars to start his own production company. Although he died in 1973 at age thirty-two, Lee remains a global icon who
Freakonomics lived on the New York Times bestseller list for an astonishing two years. Now authors Steven D. Levitt and Stephen J. Dubner return with more iconoclastic insights and observations in SuperFreakonomics—the long awaited follow-up to their New York Times Notable blockbuster. Based on revolutionary research and original studies SuperFreakonomics promises to once again challenge our vie
In celebration of the 10th anniversary of the landmark book Freakonomics comes this curated collection from the most readable economics blog in the universe. It’s the perfect solution for the millions of readers who love all things Freakonomics. Surprising and erudite, eloquent and witty, When to Rob a Bank demonstrates the brilliance that has made the Freakonomics guys an internation
People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right.As a manager, you need to know so many things about managing people, but you don't even know what to ask! THE DECISIVE MANAGER can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers an
Do you ever find that you are not the patient, compassionate problem solver you believe yourself to be? Are you surprised at how irritated or flustered the normally unflappable you becomes in the presence of a specific colleague at work? Have you ever felt your temper accelerate from zero to sixty when another driver cuts you off in traffic?
Our reactions don’t occur in a vacuum. They are usual
Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since THE BIG BOOK OF HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business ow
FINANCIAL STATEMENTS is a perfect introduction to financial accounting for non-financial managers, investors, business students, lawyers, lenders, entrepreneurs, and more. Financial Statements deftly shows that all this accounting and financial-reporting stuff is not rocket science and that anyone can understand it!Ittelson empowers non-financial managers by clearly and simply demonstrating how th
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, the most crucial skill may be the ability to rethink and unlearn. Recent global and political changes have forced many of us to re-evaluate our opinions and decisions. Yet we often still favour the comfort of conviction over the discomfort of doubt, and prefer opinions that make us feel good, instea
Monocle's latest book unpacks what makes a perfect shopping experience and offers tips on how to launch, design and run your own store. A must-have guide. The world of retail has never been so -challenged thanks to a mix of e-commerce, unimaginative brand owners and greedy landlords. Yet while many stores have -stumbled, a new generation of storekeepers and department store owners is arising. Is t
The role of the sun, planets and stars and their influence on global markets is intriguing to traders and investors alike. Christeen Skinner's research shows very definite links between major stock market movements and the position of the planets. This book will be of interest to those with little understanding of astrology as well as those well-versed in the subject. The work includes charts, gra
A New York Times Critics' Best Book of 2018. An Economist Best Book of 2018. A Spectator Best Book of 2018.
An unprecedented history of the personality test conceived a century ago by a mother and her daughter--fiction writers with no formal training in psychology--and how it insinuated itself into our boardrooms, classrooms, and beyond.
How do we learn? And how can we learn better?
In this groundbreaking look at the science of learning, Sanjay Sarma, head of Open Learning at MIT, shows how we can harness this knowledge to discover our true potential. Drawing from his own experience as an educator as well as the work of researchers and innovators at MIT and beyond, in Grasp, Sarma explores the history of modern educatio
'When you attain the Way of strategy, there will not be one thing you cannot see.'
-Miyamoto Musashi
The Book of Five Rings is a classic Japanese text by the undefeated swordsman Miyamoto Musashi. Shortly before his death in 1645, Musashi retreated to a cave to live as a hermit. There he wrote five scrolls describing the 'true principles' required for victory in the martial arts and on the bat