Product Description:
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
** A Wall Street Journal Bestseller **
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of crimin
The Feng Shui Kit provides tools to harness ch'i for improved health, wealth, and happiness. It includes a compass, ruler, and pa kua mirror to identify lucky directions and deflect negative forces. Accompanied by guidance from feng shui master Man-Ho Kwok, this kit helps you harmonize your home and workplace.
In a society where it is often easier to discuss sex than money, many of us have hidden issues about personal finances. But when fending off bill collectors, begging for salary advances, or borrowing from relatives becomes a way of life, unresolved money problems can lead to enormous stress and destroy relationships, careers, and lives. Do you recognize yourself or someone you love in any of these
Drawing upon a six-year research project at the Stanford University Graduate School of Business, James C. Collins and Jerry I. Porras took eighteen truly exceptional and long-lasting companies and studied each in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day -- as start-ups, as midsize companies, and as large corporatio
The legendary bestseller that made millions look at the world in a radically different way returns in a new edition, now including an exclusive discussion between the authors and bestselling professor of psychology Angela Duckworth.
Which is more dangerous, a gun or a swimming pool? Which should be feared more: snakes or french fries? Why do sumo wrestlers cheat? In this groundbreaking book, le
No Swiss watch brand has a more powerful reputation than Rolex. The name has long been synonymous with luxury watches of enormous prestige and the highest quality. Since the Genevan manufacturer's founding by Hans Wilsdorf in 1908, these precious timepieces have become coveted around the world. In this overview, become acquainted with Rolex's exciting history, which has been almost constantly char
"You provide a red-carpet treatment for your employees and they´ll reward you with their effort, time, and loyalty."- Jeffrey W. Hayzlett
The world is changing and it´s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers.
How do we get an hourly employee who has never received red carpet customer service, to give it? The answer i
#1 New York Times Bestseller
“This brilliant book will shatter your assumptions about what it takes to improve and succeed. I wish I could go back in time and gift it to my younger self. It would´ve helped me find a more joyful path to progress.”
—Serena Williams, 23-time Grand Slam singles tennis champion
The #1 New York Times bestselling author of Think Again illuminates how we can ele
This isn’t a book about BECOMING it’s about BEING: noted psychologist Dr. Benjamin Hardy shows how to imagine the person you want to be, then BE that person now. When you do this, your imagined FUTURE directs your behavior, rather than your past.
Who is your Future-Self?
That question may seem trite. But it’s literally the answer to all of your life’s questions. It’s the answer to what you’re
THE NEW YORK TIMES BESTSELLER.
A step-by-step guide to create more balance, gain financial freedom, and create a life and business you love.
If your heart is telling you that it's time to leave that 9-to-5 behind, or you feel alive every time you work on your side hustle, or you're fed up building someone else's dreams . . . it is time to give your two weeks' notice.
But you will need an exp
Since when did certain hand gestures become offensive? And why are scales a symbol of justice?
For thousands of years, humans have communicated through a language of signs and symbols. From uniforms to body adornment and corporate logos, symbols are everywhere, and this book is your guide to their secret meanings and history.
In her #1 NYT bestsellers, Brene Brown taught us what it means to dare greatly, rise strong and brave the wilderness. Now, based on new research conducted with leaders, change makers and culture shifters, she's showing us how to put those ideas into practice so we can step up and lead. Leadership is not about titles, status and power over people. Leaders are people who hold themselves accountable
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreemen
Barely one in a hundred business people knows these facts about creating powerful advertising. Do You?FACT! Sixty percent of people read only headlines. Your headline must stop them or your advertising will likely fail. FACT! Captions under photos get 200 percent greater readership than non-headline copy. FACT! Ads with sale prices draw 20 percent more attention. FACT! Half-page ads pull about 70
THE LEADER PHRASE BOOK was born out of Twitter and has quickly amassed a large following. With THE LEADER PHRASE BOOK you will be in command of your words and always stay ahead of the game. With this passport to success, you will begin a new game in which you are among the charismatic, the untouchable...the elite.This easy-to-use reference book will give you a new image you can take pride in helpi
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos and concise letters. Your reader doesn't have time to waste. And neither do you. That's where THE ENCYCLOPEDIA OF BUSINESS LETTERS, FAXES, AND E-MAIL can help.Here you'll find the most complete and up-to-date collection of model business correspondence for every conceivable occ
A playbook for growing your business no matter the circumstances.
“Weeds scale faster than any business. It´s in their DNA.”—Kathy Ireland, CEO, Kathy Ireland Worldwide
Hall-of-Fame-nominated marketer, bestselling author, and Wall Street Journal cartoonist Stu Heinecke shares his fascination with weeds and how anyone can grow their business into something resilient and unstoppable.
How to
“Steve Chandler's coaching has had a tremendous impact in my life. He was vital to my personal transformation from a man of ideas and dreams to a person of action and reality.”—Radames Soto, former managing director, The Wall Street JournalThe world of leadership has changed dramatically since 100 WAYS TO MOTIVATE OTHERS was written and now Chandler and Richardson have revised and refreshed their