Economics and Business

The number one reason cited in exit interviews for an employee resigning is 'my manager.' Most managers and executives not only aren't aware of this obvious problem, but probably wouldn't know what to do about it if they did. Today's employees do not respond to the old hands-on, militaristic management styles. They are highly independent, individual professionals with their own fully developed ide

Laptops, smart phones and tablet PCs have made today's business owner more mobile than ever, but life on the go, also, makes it more difficult to stay organised, be productive and focus on promoting one's business. 30 DAYS TO VIRTUAL PRODUCTIVITY SUCCESS is the busy business owner's guide for getting more done with less time, making productive contacts online and using the power of the Internet to

“Whitney's keen understanding of marketing has lead her to enable business evolution and growth across a spectrum of influence: from teams inside giants like Microsoft to women-owned start-ups in Africa!”—Maggie Winkel, Director of Merchandising for NikeWhat does American Express have in common with a one-woman meat vendor in Malaysia? Surprisingly, the answer is a “lot.”In today's competitive mar

Hate your job? Ready to resign?Facing redundancy before you even have a chance to resign?Is your boss is an idiot? Think you might have a legal grievance?If any of these scenarios apply to you, you are facing a crucial career moment. Mistakes and misinformation will cost you dearly.In STAND UP FOR YOURSELF WITHOUT GETTING FIRED, celebrated lawyer, Donna Ballman, provides winning answers to these a

"Hal's latest book is a MUST read! Every once in a while a book comes along with such commonsense and easy-to-comprehend sales techniques. This is that book!"—Len Komoroski, president, Cleveland Cavaliers"Hal has condensed a lifetime of sales success into a book that is fun to read and easy to digest. It is a no-nonsense, practical guide to driving up sales in any industry."—Gerhard Gschwandtner,

For Creative Professionals Including Artists, Writers, Designers, Bloggers, Web Developers, and Anyone Else Looking to Freelance or Run Their Own Business.Too many creative professionals focus too much on their artistic abilities and too little on their business interests. In WHEN TALENT ISN'T ENOUGH, self-employed copywriter and journalist Kristen Fischer offers powerful strategies and practical

One of the hardest challenges in anyone's career is changing from being a employee responsible solely for one's own work to a manager responsible for others' performance. New managers face the stress of giving up control while needing to drive results through others. Many of the more than 80 million members of the Millennial generation are facing the challenge of managing others without a guide to

THE CEO CODE shows how to develop the attitudes, knowledge, skills and behaviour required to master leadership and build a great company. This practical book shows you how to design your own programme of development and create a masterpiece, personally and professionally. It is based on the wisdom gained from more than 30 years of business experience. Inspirational and informative, Rohlander share

Take a random sampling of managers and executives and you will inevitably encounter the good, the bad and the inept. But there are those rare souls who are excellent bosses, who achieve great results while retaining their staff 's loyalty, affection and exemplary performance. Who are these elite performers - these Superstar leaders? And how can you become one? SUPERSTAR LEADERSHIP identifies key h

Have you ever found yourself at a loss for words around appraisal time? Do you find yourself searching for the tone that will perfectly encapsulate exactly what you need to say to each employee? If so, THE QUICK AND EASY PERFORMANCE APPRAISAL PHRASE BOOK is definitely for you! Whether you're a seasoned manager or just starting out, this is your go-to reference. Whether you need to jump-start the r

Do you want to be more successful? Achieve record breaking sales? Make more money right now?Are you committed to learning more about your customers and improving your skills and approach to helping them?Salespeople are some of the least trusted professionals of any career. That's an opportunity for you! By using this book as your guide, you can substantially differentiate yourself from your compet

Most books that deal with ridiculous behaviour in the workplace are premised largely on conjecture, anecdotes and limited data, but that's not the case with OFFICE IDIOTS. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual workplaces across America to present a sweeping and frighteningly accurate snapshot of the antics of office idiots. Based o

THE WINNING MANAGER'S PLAYBOOK gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their organisation a success.The authors' presentation of their six commonsense practices creates a systematic framework useful to managers, entrepreneurs and executives alike, providing them with:· Clear, hard-hi

Are you having a tough time finding new customers for your product or service? SUPERSTAR CUSTOMER SERVICE follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult jobs you'll ever have...but it has the potential to make you a Superstar!

THE OFFICE POLITICS HANDBOOK is for business executives, managers, consultants, lawyers, agents, editors and anyone who wants to become more politically astute, more powerful and more successful. This is not a book on political game playing; it is for people who hate power games but who know that politics takes place in every organisation and want to make sure they wind up on top of the heap - not

In a global, complex and competitive world, developing a plan without testing it against market reaction is like walking blind into a minefield. War gaming is a company's metal detector. Yet war games run by the large consulting firms are kept secret and cost millions. For the first time, this book makes them accessible to every product and brand manager, every project leader, every marketing prof

A small business is not just a scaled-down version of a big one. In fact, some of the strategies that work well for larger companies may actually be completely irrelevant for smaller firms. SMALL BUSINESS FOR BIG THINKERS offers unconventional but, proven, strategies to run a better small business. It, also, provides a roadmap for owners looking to expand their small businesses by doing more busin

This is a difficult time to be a leader. The majority of employees are disengaged, their discretionary efforts tamed, passions for work fleeting and ideas tethered. None of this needs to stop you. You can create a workplace where engagement, passion and great work thrives. If you're someone's boss, whatever your level or role, you can use these trust essentials to:· Create your own Trust, Inc, a t

Gina Soleil takes you through a thought-provoking journey on how to transform your business into a haven of productivity. Using the science of energy, Gina gives you a step-by-step roadmap for building a business that's fuelled to win in today's market. Soleil reveals the intersection between human energy and business, exposing the truth about how to attract what you want—energy, action and profit

John F. Kennedy famously said, 'Let us never negotiate out of fear, but let us never fear to negotiate'. Everyone needs to reach agreement with others, but many people are overly fearful of what they think is a complex process. In THE PRACTICAL NEGOTIATOR, Cohen demystifies negotiation, offering common-sense approaches anyone can use no matter what the issue. In more than two decades as a negotiat