Economics and Business

If you have ever wished you had the equivalent of a "Nanny 911" to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers. The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if

Sales and marketing is a fast-paced environment, and there is never enough time to write good letters--letters that will communicate, convince, and close. Sales & Pitch Letters for Busy People will help salespeople at every level save time and avoid having to produce sales and pitch letters from scratch. Sales & Pitch Letters for Busy People is a handy, quick-reference guide that not only tells yo

Whether you start a business to promote a good idea, to complement retirement or just to do it, keeping it afloat can be difficult - statistics say that 80 percent of all small businesses fail within five years.But your business can succeed and 151 QUICK IDEAS FOR START-UP ENTREPRENEURS will help. This invaluable resource is designed to give prospective entrepreneurs the tools they need, as well a

Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up.Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level

Research and experience demonstrate two areas with which many new managers are completely unfamiliar: delegating tasks and work and making decisions. Some struggle with this for years.But it doesn't have to be hard. 151 QUICK IDEAS FOR DELEGATING AND DECISION MAKING combines 50 years' experience of two managers and the experiences of other managers who have been interviewed and observed. Each real

Conflict is a central theme of our lives. We see the negative consequences of war and violence all around us. Even in the workplace, disputes and arguments cause problems and stifle productivity. But opposition can, also, be positive. For instance, our muscles become stronger as they encounter resistance. The bonds of our relationships can become stronger as we strive to overcome our differences.

Meticulously outlining an arsenal of cutting-edge tools and strategies tied to predicting performance and a passion for excellence, David Snyder has developed what may be a paradigm shift in our understanding of the way high-performing individuals can be identified, selected and professionally coached.Drawing on Snyder's interviews with a team of performance and recruitment experts nationwide, HOW

Effective advertising can crush your competition and make your company soar. But for most small businesses, understanding advertising is like learning Chinese - difficult at best. Most entrepreneurs don't know what makes a good headline, how to buy printing or what media to use. And for businesses with limited budgets, advertising “specialists” cost too much. So who can you turn to for help?Try 15

LOUD & CLEAR is essential for everyone who needs to know how to get what he or she wants from anyone. Whether you need to get a message through to an employer, team, committee, your staff, your neighbour, teacher, student or spouse, this book will show you how to get their attention by: · Using your head. Before you even think about opening your mouth, you need to think long and hard about the per

More than 24 family businesses in the United States. employ 62 percent of America’s workforce. And in Asia, Europe, Australia and Latin America, experts say family businesses could account for as much as 80 percent of the private sector.What’s different about dealing with family members than dealing with employees and managers at an impersonal corporation? When was the last time sales for a Fortun

All Star Sales Teams focuses on moulding the sales team into an organisation's most productive nucleus. This book uniquely integrates critical development, organisational and compensation concepts into practical, day-to-day processes. It, also, answers eight key questions that define successful sales and reward structures:· What methods most clearly communicate sales objectives?· How do you make s

Branded resumés that illuminate the candidate's unique value proposition and ROI are a must in today's quest for the executive suite. TOP NOTCH EXECUTIVE RESUMES not only explains how to integrate branding into career-marketing communication, but, also, how to craft resumés that address your fit with the organisation's mission and meet an employer's specific business needs. Hansen instructs high-l

Ever put your foot in your mouth? Some believe it's a genetic problem - “bad wiring” installed in the brain that forces people to open mouth and insert foot. Others believe it's a personality trait they can't change or control. If you have ever had a conversation with a difficult person who you wished you had handled differently, THE MOUTH TRAP will show you how to deliver a message and achieve th

A good question is the salesperson's single most powerful tool, one that can be powerfully used in every stage of the sales process, from making appointments to closing the sale to following up afterwards; yet, most salespeople are ill-equipped to use this powerful tool effectively. As a result, they find themselves dealing with “price” issues and wondering why the customer purchased from someone

Some people spread a simple message that is so compelling that their voice is not solo for long. People rally around their message and spread it like wildfire. IMPACT reveals the key strategies used by some of the most influential people in the world. These people create measurable and undeniable impact on millions of people. The stories of these people and ordinary people alike, illustrate vital

Most of us are terrified of conflict, says Arnold Mindell, PhD, author of fifteen books and internationally recognized for his innovative synthesis of Jungian therapy, dreams, and bodywork. But we needn't be. His burning passion is to create groups and organizations where everyone looks forward to group processes instead of fearing them. He calls this the deep democracy of open forums, where all

Magical Blend magazine has been a window into spiritual and creative possibilities for 25 years. Today it sells more than 120,000 copies per issue, is carried in major bookstore chains, and has subscribers in all fifty states and 33 countries. In 25 years it has published an impressive list of authors, artists, and celebrities. (To name just a few: Carlos Santana, Caroline Myss, Spike Lee, Carlo

Writer Lisa Jones went to Wyoming for a four-day magazine assignment. She was committed to a long-term relationship, building a career and searching for something she could not name.

Gene Simmons of KISS, multi-hyphenate entrepreneur and master of self-invention, shares his philosophy on power-how to attain it, how to keep it, and how to harness it as a driving force in business and in life.

#1 New York Times, Wall Street Journal, and USA Today Bestseller! Secrets of the Millionaire Mind reveals the missing link between wanting success and achieving it! Have you ever wondered why some people seem to get rich easily, while others are destined for a life of financial struggle? Is the difference found in their education, intelligence, skills, timing, work habits, contacts, luck, or t