Career Press
Career Press, an imprint of Red Wheel/Weiser, publishes general non-fiction that addresses real, practical human needs. Our useful, accessible, how-to books reach a broad market of average Americans — people grappling with universal issues relating to job -hunting, career management, education, money, personal goals, HR & workplace issues, management, marketing/sales, negotiation, small business/entrepreneurship, and motivation/self-help.
Dealing With Difficult Customers : How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
Whether you're on the frontline or in the boardroom, you're going to encounter demanding, dissatisfied and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up p
€9.60 excl tax
Control The Conversation
Where were you tonight? How did that meeting go? Are you seeing someone else? What qualifies you for this job? These are just a few of the usual questions we might answer in a day. A typical answer to the last question would include series of “whats”: what experience you have, what you studied at school and what you do well. In CONTROL THE CONVERSATION, the authors guide you in crafting a response
€10.20 excl tax
Breathe To Succeed
Technology has revolutionised the business sector. Whether you're an entrepreneur, employee, CEO or executive, you're likely feeling the effects of less humanity and more technology. Our minds are distracted, our attention spans are shortened, we want everything on demand, in boxes are never empty, our energy is frequently negative, we're addicted to social media and we're sleep deprived. This can
€9.60 excl tax
Get People To Do What You Want - New Edition
In business, school, romance or your community, it is valuable to know what attracts people, what repels them and what makes them tick. Choosing the right approach will enable you to influence people to do what you want in professional and social situations. The authors include updated case studies - some pulled from the headlines - of how this technique has worked to create both good news and bad
€10.20 excl tax
Wait, I'M Working With Who?!?
Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing more than to suck the life and excitement out of her colleagues, the difficult coworker who isn't happy unless the office is filled with mayhem and drama, or a bad boss who causes his employees to constantly dream of telling him to “Take this job and shove it!”, we've all had to deal with people on the j
€9.60 excl tax
1001 Ways To Inspire : Your Organization Your Team and Yourself
Motivation is the single most important management strategy you will ever need to ensure your personal, professional and organizational success. And 1,001 WAYS TO INSPIRE shows you how to re-apply motivation in everything you do.1,001 WAYS TO INSPIRE is a unique, results-oriented book that enables you to select from a menu of everyday motivational issues that include plenty of pitfalls and mistake
€9.60 excl tax
Copyright Plain And Simple : Second Edition
Outlines the fundamentals of copyright as they apply to writers, photographers, artists, and anyone corresponding over the Internet.
€6.80 excl tax
Quotable Coach
Using short, inspirational phrases that crystallize the concepts of motivation and determination, many coaches-known and unknown, from high school to the pros-have mastered the fine art of summing up a key point in a single sentence or phrase. Sports coaches, perhaps more than any other profession in America, are the best at delivering these short, pithy quotes. The Quotable Coach is the first boo
€10.30 excl tax
Law School Breakthrough : Graduate in the Top 5% of Your Class, Even if You're Not a First-rate Student
After doing very poorly on his law school entrance exam and almost dropping out during his first year as a law student, Chris Yianilos went on to graduate in the top 10 percent of his class. The Law School Breakthrough shows exactly how he did it-and how you can, too. Three years in law school convinced Chris that he could write the only book a budding lawyer needs before his LSAT entrance exam. T
€7.50 excl tax
151 Quick Ideas For Start-Up Entrepreneurs
Whether you start a business to promote a good idea, to complement retirement or just to do it, keeping it afloat can be difficult - statistics say that 80 percent of all small businesses fail within five years.But your business can succeed and 151 QUICK IDEAS FOR START-UP ENTREPRENEURS will help. This invaluable resource is designed to give prospective entrepreneurs the tools they need, as well a
€7.50 excl tax
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