STARDIST | Career Press

Winning Manager's Playbook : 6 Practices Every Manager Needs to Succeed

THE WINNING MANAGER'S PLAYBOOK gives business owners and managers what they so desperately need: a clear, focused, laser-sharp tactical manual of what they need to know right now to make their organisation a success.The authors' presentation of their six commonsense practices creates a systematic framework useful to managers, entrepreneurs and executives alike, providing them with:· Clear, hard-hi

Superstar Customer Service : A 31-Day Plan to Improve Client Relations, Lock in New Customers, and Keep the Best Ones Coming Back for More

Are you having a tough time finding new customers for your product or service? SUPERSTAR CUSTOMER SERVICE follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult jobs you'll ever have...but it has the potential to make you a Superstar!

Office Politics Handbook : Winning the Game of Power and Politics at Work

THE OFFICE POLITICS HANDBOOK is for business executives, managers, consultants, lawyers, agents, editors and anyone who wants to become more politically astute, more powerful and more successful. This is not a book on political game playing; it is for people who hate power games but who know that politics takes place in every organisation and want to make sure they wind up on top of the heap - not

Picture of Body Language Of Liars : From Little White Lies to Pathological Deception - How to See through the Fibs, Frauds, and Falsehoods People Tell You Every Day

Body Language Of Liars : From Little White Lies to Pathological Deception - How to See through the Fibs, Frauds, and Falsehoods People Tell You Every Day

Being fooled or conned can happen to anyone. It doesn't matter how intelligent, old, rich or famous you are. Whether you have been scammed in business, swindled out of money, betrayed by a friend, relative or colleague or cheated on by a spouse, rest assured you are not alone. The world is full of these most toxic people - liars.You can never be sure if people are lying until you analyse their bod

Business War Games

In a global, complex and competitive world, developing a plan without testing it against market reaction is like walking blind into a minefield. War gaming is a company's metal detector. Yet war games run by the large consulting firms are kept secret and cost millions. For the first time, this book makes them accessible to every product and brand manager, every project leader, every marketing prof

Essential job interview handbook - a quick and handy resource for every job

THE ESSENTIAL JOB INTERVIEW HANDBOOK will help job seekers prepare effectively for interviews and become familiar with different types of interview questions and styles of interviews. A unique feature of this book is the multiple answers it provides for each question, rated good, better and best. You'll learn what makes a winning answer and understand the strategy behind it. "The Essential Job Int

Essential Digital Interview Handbook : Lights, Camera, Interview: Tips for Skype, Google Hangout, GoToMeeting, and More

In today's increasingly interconnected world, virtual meetings have become a staple of business practice. Unsurprisingly, so has the digital interview. Physical distance between potential employers and job-seekers is no longer the impediment it once was for face-to-face engagement. In the past year alone, the number of people who use Skype for this purpose has risen from about 300 million to more

Emote : Using Emotions to Make Your Message Memorable

Many people fear public speaking more than death. Most wish they could do it better or at least avoid the sweating, stuttering jitters that plague them before any presentation or speech. Vikas Jhingran has been there. He was so poor at speaking in public that his supervisor wouldn't let him make presentations to clients - even when he had done all the work. Surprisingly, few professional speakers

Start Me Up! : The No-Business-Plan Business Plan

There are four major pitfalls that business owners experience that inevitably lead to failure. START ME UP! provides strategies to avoid those pitfalls and gives you the powerful ideas you need to build your thriving business. This is the perfect time to start a small business using your existing skills. Although far too many small businesses fail in their first year, many such failures are absolu

Catching the catfishers - disarm the online pretenders, predators and perpe

Your online identity is quickly becoming more crucial to your personal and professional success than in-person communications.But most of us don't understand this digital Wild West and the dangers that lurk around every corner. Most of us are unaware of the digital bread crumbs that we leave behind with every post and how easy it is for a person with malicious intent to harm us.CATCHING THE CATFIS

Next Gen Leader : Cutting Edge Strategies to Make You the Leader You Were Born to Be

While today's global economy is experiencing a significant cycle of outsourcing across industries, leadership cannot be outsourced; it must be organically transformed. THE NEXT GEN LEADER will show you how to discard outworn traditions and become the next-generation leader you were born to be! It is a system designed to help you maximise individual, team and organisational leadership potential, re

Veterans money book - a step-by-step program to help military veterans buil

Most of the 2.5 million men and women who were deployed to Iraq and Afghanistan received no education in personal finance during their service. Now these veterans are making the transition to civilian life with little knowledge of how to manage their money. In The VETERAN'S MONEY BOOK, Army veteran Mechel Glass tells how she came home from war 20 years ago and took control of her financial life…an

Power Of Paradox : Harness the Energy of Competing Ideas to Uncover Radically Innovative Solutions

Should your company pursue global expansion or mine local opportunities? Take risks to grow dramatically or protect your current stability? Seek to maximise sales or the bottom line? We're so often faced with apparent paradoxes: continuity and change, conservatism and progressiveness, predictability and chaos. In business, inherent tensions are mistakenly viewed as problems to be resolved once the

Life at the speed of passion life - create a life of intention, purpose and

Life is a contact sport and no one knows that better than Eve Wright, a dynamic professional sports executive, entrepreneur and mother. But as our world grows increasingly complex, competitive and confusing, life becomes less about the luxury of doing what we want and the necessity of doing what we must.But it doesn't have to be that way. LIFE AT THE SPEED OF PASSION will revolutionise the way you

Challenge the ordinary - why revolutionary companies abandon conventional m

As companies expand and grow, the skills that led to their success often won't sustain further development in a more complex, high-stakes environment. Yet few resources exist to help them. They frequently flounder in their attempts to create a competitive strategy, work with the board and keep other talented executives, managers and employees on board, all while endeavouring to navigate the turbul

Take control of your anxiety - a drug-free approach to living a happy, heal

Do you know what really triggers panic attacks? Are you aware of what thinking patterns create anxiety? Are you a chronic worrier? Have you ever self-medicated with alcohol or tranquilisers.According to mental health professionals, anxiety disorders have emerged as the common cold of mental illness. Every family is touched in some way or another by anxiety issues and, with ever-increasing frequenc

Compassionate Careers : Making a Living by Making a Difference

“What I see when I look into the eyes and hearts of the people who serve is joy. My invitation to you is to join them on compassionate careers.” —Archbishop Desmond Tutu Many young people today are seeking something more - purpose, meaning, a cause. COMPASSIONATE CAREERS is filled with examples of people who have meaningful jobs in cause-focused organisations. These stories capture their spirit, i

Debt Escape Plan : How to Free Yourself Form Credit Card Balances, Boost Your Credit Score, amd Live Debt-Free

If you're in credit-card debt and you're tired of being told that all you need to do is give up your daily latte - and cut up all your credit cards - this is the book for you. Former credit junkie Beverly Harzog racked up thousands of dollars in credit-card debt during a decade of overspending. When she decided she wanted to break free from debt, she found that conventional advice about personal f

Don'T Wear Flip-Flops To Your Interview : And Other Obvious Tips That You Should Be Following to Get the Job You Want

When it comes to getting a job, the smallest thing can trip you up. For 30 years, Dr. Paul Powers has asked thousands of successful job hunters a few basic but important questions: What do you wish someone had told you when you started your job search? What (obvious or not-so-obvious) job hunting mistake will you never make again? What job hunting tip, secret or technique would you stress to your

Lead Inside The Box : How Smart Leaders Guide Their Teams to Exceptional Results

Every employee is different, but, unfortunately, many leaders use a one-size-fits-all approach to leading. In doing so, these, otherwise well-intentioned, leaders are working harder than they should while not getting all they could out of their teams.LEAD INSIDE THE BOX gives leaders a way to get the best out of their teams by focusing their energy where it will make the biggest difference. It tea

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